At tk1990, your privacy is taken seriously. This Privacy Policy explains exactly what personal data we collect from players in Bangladesh, how that data is used, who it may be shared with, and the rights you hold over your own information. We are committed to handling your data with transparency and care.
All data transmitted between your device and tk1990 is protected by SSL/TLS encryption. Personal details, payment information, and account credentials are never sent over unsecured connections.
We tell you exactly what we collect, why we collect it, and how long we keep it. There are no hidden data pipelines, no silent profiling, and no selling of your personal information to advertisers or data brokers.
As a tk1990 player in Bangladesh, you have the right to access, correct, and request deletion of your personal data at any time. Our support team handles data requests within five business days.
tk1990 processes certain personal data to meet anti-money laundering (AML) and Know Your Customer (KYC) obligations. This protects the integrity of our platform and every player on it.
Our privacy practices are designed with Bangladeshi players in mind. Payment data from bKash, Nagad, Rocket, and Upay transactions is handled in accordance with local data protection principles.
Our security team monitors platform data systems around the clock for suspicious access patterns or potential breaches. In the event of an incident, affected players are notified promptly via their registered contact details.
When you register, verify, deposit, play, or contact support on tk1990, we collect personal data that is necessary to operate the platform safely and in compliance with applicable standards. We collect only what is genuinely needed — we do not gather data speculatively or for purposes beyond those described in this Privacy Policy.
When you create a tk1990 account, we collect your full legal name, date of birth, a valid Bangladeshi mobile number (used for OTP authentication), and the password you set. This information is required to establish your unique player identity and to prevent duplicate account creation.
Before your first withdrawal is processed, tk1990 conducts a Know Your Customer (KYC) check. During this process, you will be asked to provide a copy of your Bangladesh National Identity Card (NID) or a valid passport. In some cases, proof of residential address (such as a recent utility bill or bank statement) and a screenshot of your bKash or Nagad account may also be requested. All KYC documents are stored using AES-256 encryption.
We record details of every deposit and withdrawal made through your tk1990 account. This includes the payment method used (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, Mastercard), transaction amounts in BDT, transaction timestamps in Bangladesh Standard Time (BST, UTC+6), and transaction reference numbers. We do not store full card numbers or mobile banking PINs — payment processing is handled by secure third-party payment gateways.
We maintain logs of your game sessions, betting activity, wagering history, bonus usage, and account balance movements. This data is used to calculate winnings, apply wagering requirements, detect unusual activity, and resolve any disputes relating to game outcomes.
When you access tk1990, our servers automatically log your IP address, browser type and version, device type, operating system, screen resolution, referring URL, and session timestamps. This technical data helps us optimise the platform experience across different devices and internet connections commonly used in Bangladesh, including mobile data networks (Grameenphone, Robi, Banglalink, Teletalk).
If you contact our support team via live chat, or communicate with us by email at [email protected], we retain a record of that correspondence. This allows us to provide consistent support and to review the history of any unresolved query or dispute.
| Category | Examples |
|---|---|
| Identity | Name, DOB, NID |
| Contact | Mobile number |
| Financial | bKash, Nagad, bank |
| Gameplay | Bets, wins, sessions |
| Technical | IP, device, browser |
| Comms | Chat, email logs |
tk1990 uses the personal data we collect for a defined set of purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The main purposes are as follows:
Your registration data, KYC documents, and transaction history are used to operate and maintain your player account. This includes processing deposits and withdrawals, applying bonus offers, calculating wagering requirements, and maintaining your account balance accurately in BDT.
We use identity and transaction data to verify that each player is who they claim to be, that they are at least 18 years of age, and that their use of the platform is consistent with legitimate recreational gaming. Where suspicious patterns are detected — such as multiple accounts under different names sharing the same device or IP address — we may use automated and manual review processes to investigate.
Certain data processing activities are required for tk1990 to comply with its obligations under anti-money laundering (AML) standards, counter-terrorism financing rules, and financial transaction reporting requirements. We may be legally required to retain specific records for a defined period regardless of your preferences.
When you contact our 24/7 support team, we use your account data and correspondence history to resolve your query accurately and efficiently. Support agents access only the data necessary to address the specific issue raised.
Aggregated, anonymised technical data (such as page load times, game load rates across different Bangladeshi mobile networks, and feature usage patterns) is used internally to improve the tk1990 platform. This analytics processing does not involve your personally identifiable data and cannot be used to identify you as an individual.
With your consent (given during registration or updated in your account settings), tk1990 may send you promotional messages about upcoming bonuses, BPL season offers, Eid promotions, and other relevant announcements. These messages are sent to your registered mobile number via SMS. You may opt out of marketing communications at any time by contacting support at [email protected] or by updating your notification preferences in your account settings.
tk1990 uses gameplay and transaction data to identify players who may be exhibiting signs of problem gambling behaviour. This may include unusually rapid deposit sequences, large bet size escalation, or repeated deposits immediately following a significant loss. Where such patterns are identified, our responsible gaming team may proactively reach out to offer support tools such as deposit limits or self-exclusion options. Full details are available on our Responsible Gaming page.
tk1990 does not sell, rent, or trade your personal data to any third party under any circumstances. Your data may be shared with carefully selected third-party partners only where it is strictly necessary to deliver the services you have requested or to fulfil our legal obligations. All such third parties are contractually required to handle your data securely and to use it only for the specified purpose.
To enable gameplay, tk1990 shares a minimal player identifier (a pseudonymous session token, not your name or NID) with certified game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. This allows the game engine to track bet amounts, game outcomes, and session duration for the purpose of accurate balance settlement. Game providers do not receive your full identity data.
To process deposits and withdrawals, tk1990 transmits necessary transaction data to the relevant payment gateway — for example, the amount in BDT and your registered mobile number when processing a bKash or Nagad transaction. This data is shared under strict contractual terms and is used solely to execute the payment instruction.
During KYC review, copies of your identity documents may be transmitted to a third-party identity verification service for automated or manual document authenticity checks. These services are bound by strict data processing agreements and retain documents only for the duration necessary to complete the verification process.
tk1990 will disclose personal data to relevant governmental or regulatory authorities where required to do so by applicable law, court order, or formal legal process. We will notify you of any such disclosure request where permitted by law to do so.
Where an account is found to have engaged in confirmed fraud, bonus abuse, or money laundering, limited identifying data (such as device fingerprint or IP address pattern) may be shared with industry fraud-prevention networks. This is done in the legitimate interest of protecting the platform and its genuine players.
Protecting your personal data from unauthorised access, disclosure, alteration, or destruction is one of tk1990's highest operational priorities. We employ a layered approach to data security that covers both technical and organisational measures.
All communication between your browser or mobile device and tk1990's servers is encrypted using TLS 1.2 or higher. This means that data passing over public Wi-Fi networks (such as those found in Dhaka cafés or Chittagong shopping centres) or mobile data connections (Grameenphone, Robi, Banglalink) cannot be intercepted in readable form by third parties.
KYC documents, identity records, and sensitive account data stored on tk1990's servers are encrypted using AES-256, the same encryption standard used by major international banks. Encryption keys are stored separately from the encrypted data and are rotated on a scheduled basis.
Access to player data is restricted to tk1990 staff who have a genuine operational need. All staff with data access are subject to confidentiality agreements and undergo data security training. Administrative access to backend systems requires multi-factor authentication (MFA).
In the event of a data security incident that poses a risk to your personal data, tk1990 will notify affected players via their registered mobile number as quickly as practically possible, and in any case within seventy-two (72) hours of becoming aware of the breach. Notifications will describe the nature of the incident, the categories of data involved, and the steps taken to contain and remediate it.
While tk1990 takes all reasonable technical and organisational precautions, the security of your account also depends on keeping your login credentials private. Never share your password or OTP codes with anyone — including anyone claiming to be a tk1990 support agent. tk1990 support agents will never ask for your password.
tk1990 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, and for as long as required by applicable law or regulation. We do not retain data indefinitely — once the retention period expires and there is no ongoing legal or operational need, the data is securely deleted or irreversibly anonymised.
While your tk1990 account is active, we retain all registration, transaction, gameplay, and communication data associated with it. This enables us to provide uninterrupted service, resolve disputes, and comply with ongoing AML monitoring requirements.
Following the closure of a player account — whether voluntary, due to self-exclusion, or as a result of a terms breach — tk1990 retains the following categories of data for a period of five (5) years from the date of closure:
This five-year retention period reflects standard financial recordkeeping requirements. After this period, all personal data is permanently deleted from tk1990's systems.
Live chat transcripts and email correspondence with our support team are retained for a period of two (2) years from the date of the last interaction. After this period, correspondence logs are deleted unless they form part of an ongoing dispute or compliance investigation.
Aggregated and fully anonymised analytics data (which cannot be linked back to any individual player) may be retained indefinitely for the purpose of long-term platform improvement and statistical analysis.
| Data Category | Period |
|---|---|
| Active account | While active |
| KYC documents | 5 years post-closure |
| Transaction records | 5 years post-closure |
| Support chat logs | 2 years |
| Analytics (anon.) | Indefinite |
As a tk1990 player, you hold meaningful rights over the personal data we hold about you. We take these rights seriously and have processes in place to handle data rights requests promptly and without undue friction. All requests are handled in English and are typically resolved within five (5) business days.
You have the right to request a copy of all personal data that tk1990 holds about you. Upon a verified access request, we will provide a structured summary of your registration data, KYC status, transaction history, gameplay records, and any correspondence we hold. This is provided free of charge.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For example, if your registered mobile number has changed or your legal name has been updated following a formal name change, contact our support team and we will update your records after verifying the change with appropriate documentation.
You may request that tk1990 delete your personal data. We will honour erasure requests where the data is no longer necessary for the purpose it was collected, where you withdraw consent (for consent-based processing such as marketing), or where the data has been unlawfully processed. Please note that certain data categories — particularly KYC documents and transaction records — are subject to mandatory retention periods under AML requirements and cannot be deleted until those periods expire.
In certain circumstances — for example, while a dispute about the accuracy of your data is being resolved — you may request that tk1990 restrict the processing of your personal data. Restriction means we continue to store the data but do not actively use it until the matter is resolved.
You have an unconditional right to object to the processing of your personal data for direct marketing purposes at any time. Once you exercise this right, tk1990 will immediately cease sending you promotional communications. This does not affect your ability to use your account or access any feature of the platform.
Where tk1990 uses automated systems to make decisions that materially affect your account — such as flagging your account for an AML review or suspending access based on detected fraud patterns — you have the right to request that a human member of our compliance or support team reviews that decision. Submit such requests to [email protected] with the subject line "Automated Decision Review Request" and we will respond within five (5) business days.
tk1990 reviews this Privacy Policy on a regular basis and may update it from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. The most current version of this Privacy Policy is always available at tk1990.org/privacy-policy.
Where a change to this Privacy Policy is material — meaning it significantly affects how we collect, use, or share your personal data — we will notify registered players via SMS to their registered mobile number at least fourteen (14) days before the updated policy takes effect. Continued use of the tk1990 platform after the effective date of a revised Privacy Policy constitutes acceptance of the updated terms.
Minor updates such as clarifications of existing language, corrections of typographical errors, or adjustments to reflect non-material operational changes may be made without prior notice. The "Last updated" date displayed at the top of this page will always reflect the date of the most recent revision, whether material or minor.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how your personal data has been handled, please contact our dedicated privacy support team:
We are committed to resolving all privacy-related concerns fairly and transparently. If you are not satisfied with the outcome of a privacy request or complaint, you retain the right to escalate the matter through appropriate legal channels available to you in Bangladesh.
Continue Exploring
Our 24/7 support team is always available to help with data access requests, account queries, and responsible gaming tools. Explore our FAQ for quick answers, or visit our Responsible Gaming page to learn about the safeguards we have in place for players in Bangladesh. tk1990 is for players aged 18 and above only.