tk1990 is committed to providing a safe, fair, and enjoyable gaming environment for every player in Bangladesh. Our responsible gaming programme gives you the tools, information, and support you need to keep gambling a fun and controlled activity — not a source of stress or financial harm.
Our Commitment
Every feature on this page has been built with one goal in mind: keeping you in control of your gambling activity at all times. These six pillars form the foundation of tk1990's responsible gaming programme.
tk1990 strictly enforces an 18+ policy. All accounts undergo identity verification to confirm that every player is a legal adult before deposits or gameplay are permitted.
Set daily, weekly, or monthly deposit caps in BDT directly from your account settings. tk1990 applies your chosen limits immediately — no waiting period required to lower them.
Feeling overwhelmed? Activate a short cooling-off period of 24 hours, 48 hours, or up to 30 days. Your account is suspended for play while your balance remains safe and accessible on return.
Need a longer break? Choose a self-exclusion period of 3 months, 6 months, 1 year, or permanently. During exclusion, you cannot log in, deposit, or receive any marketing from tk1990.
Our responsible gaming team proactively monitors gameplay patterns for signs of problem gambling. If unusual behaviour is detected, we may reach out to offer support tools before the situation escalates.
Our dedicated support team is available around the clock via live chat to help with responsible gaming queries, limit adjustments, and referrals to professional counselling services for players in Bangladesh.
tk1990 operates exclusively as an adult gaming platform. Players must be at least 18 years of age to register, deposit funds, or participate in any game or sports betting activity on the platform. This policy applies to all players located in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and every other region of Bangladesh.
During the registration process, tk1990 collects your date of birth and cross-references it against the identity documents you provide during KYC (Know Your Customer) verification. Any account where the registered player is found to be under 18 will be immediately suspended, all deposits refunded to the original payment method, and the account permanently closed.
Gambling can have serious financial and psychological consequences for young people whose decision-making faculties are still developing. tk1990 takes its responsibility to protect minors extremely seriously. We use both automated age-checking tools and manual document review to ensure that no one under the age of 18 can access real-money gaming on our platform.
If you share a device with younger family members, we strongly recommend using device-level parental control tools to restrict access to gambling websites. You should also never share your tk1990 login credentials with anyone. If you suspect that a minor has accessed tk1990 using your account or personal details, contact our support team immediately at [email protected] so we can investigate and take appropriate action.
Gambling at tk1990 is designed to be an entertaining leisure activity — a way to enjoy cricket betting during BPL season, spin the reels on your favourite slots, or try your luck in the live casino from the comfort of your home. For the vast majority of players, it stays exactly that. But for some people, gambling can develop into a pattern that causes real harm.
Problem gambling refers to a compulsive urge to gamble despite negative consequences to your financial situation, your relationships, your mental health, or your work and daily responsibilities. Recognising the early warning signs is the first and most important step toward getting help.
The following behaviours may indicate that gambling is becoming a problem. If you recognise several of these patterns in yourself — or in someone you care about — we encourage you to reach out to tk1990 support or a professional counselling service without delay.
Ask yourself these questions honestly:
One of the most effective ways to keep gambling enjoyable and within budget is to set financial limits on your account before you start playing. tk1990 provides flexible, player-controlled deposit and wagering limits that you can activate, adjust, or remove at any time from your account settings.
A deposit limit caps the total amount of BDT you can add to your tk1990 account within a specified time window. You can choose from three limit periods:
When you reach your chosen limit, tk1990's system automatically blocks any further deposit attempts — regardless of the payment method used (bKash, Nagad, Rocket, Upay, or bank transfer). The block lifts automatically when the relevant time window resets.
Reducing a deposit limit takes effect immediately. Increasing a deposit limit requires a mandatory 24-hour cooling-off period before it comes into force — this protects you from impulsive decisions made during a losing session. You can request limit changes at any time via your account settings or by contacting our 24/7 support team.
In addition to deposit limits, tk1990 offers loss limits that cap the total amount you can lose within a given time period, regardless of your deposit balance. Loss limits are particularly useful for players who prefer to track net outcomes rather than raw deposit amounts. Contact our support team to set up a personalised loss limit on your account.
The below illustrates how limits track usage in real time on your account dashboard.
Sometimes you just need a break. Life events, financial pressures, or simply the feeling that you have been spending too much time on the platform are all valid reasons to step away for a while. tk1990's time-out feature lets you pause your account quickly and without friction.
A time-out is a short-term voluntary suspension of your gaming access. During a time-out period, you cannot log in to the platform, cannot place bets, and cannot make deposits. Your existing balance is safely held in your account and will be fully available to you when the time-out expires.
Choose the duration that best suits your needs:
A single day away from the platform. Useful after a difficult session when emotions are running high and rational decision-making may be temporarily impaired. Takes effect within minutes of activation.
A two-day break to reset your perspective and reassess your gambling habits. Recommended if you have exceeded your personal budget during a particularly active session.
A full week away from tk1990. A good option if you are concerned about the amount of time you have been spending on the platform during a busy BPL cricket betting period or a slots promotion.
A full month away. This extended cooling-off period is appropriate if you are experiencing significant anxiety about your gambling or have noticed the warning signs described in the section above. During this period, tk1990 will also suspend all promotional communications to your registered mobile number.
Time-outs can be activated in three ways: through the Responsible Gaming section of your account settings, via a direct request to our 24/7 live chat team, or by emailing [email protected] with the subject line "Time-Out Request". Activation is processed within 15 minutes of the request being received.
| Duration | Marketing Paused? |
|---|---|
| 24 Hours | No |
| 48 Hours | No |
| 7 Days | Yes |
| 30 Days | Yes |
Self-exclusion is a longer-term tool designed for players who feel they need a significant and firm period away from gambling. Unlike a time-out, self-exclusion is treated as a serious commitment and is subject to stricter conditions. tk1990 takes every self-exclusion request with the utmost seriousness and processes them without delay.
When you self-exclude, your tk1990 account is fully suspended. You will not be able to log in, deposit, place bets, or access any real-money game. All promotional emails, SMS messages, and push notifications to your registered mobile number will be stopped immediately. If tk1990 identifies any attempt to open a new account during an active self-exclusion period, that account will also be closed.
Select the duration that matches your needs. All periods begin immediately upon confirmation. Permanent exclusion is irreversible.
To request self-exclusion, contact our support team via live chat or email [email protected] with the subject line "Self-Exclusion Request — [your chosen duration]". Your account will be suspended within 24 hours of the request being verified.
If you applied a fixed-term self-exclusion (3 months, 6 months, or 1 year), you may request reinstatement after the full exclusion period has elapsed. Reinstatement requires a written request to [email protected] and a mandatory 7-day reflection period during which tk1990 will not process the reinstatement. This cooling-off window is built into the process to ensure that the decision to return to gaming is considered and deliberate rather than impulsive.
Permanent self-exclusion cannot be reversed under any circumstances. If you choose this option, you are making an unconditional and irrevocable commitment to close your account for life. tk1990 strongly recommends this option for players who have identified a significant gambling problem or have received a clinical diagnosis of gambling disorder.
If you are concerned about your gambling habits — or about the gambling habits of someone you care about — please know that you are not alone and that effective help is available. tk1990 is committed to connecting players in Bangladesh with the information and professional support they need.
Our in-house responsible gaming support team is available 24 hours a day, 7 days a week via live chat on the tk1990 platform. You can also reach us by email at [email protected]. When you contact us about a responsible gaming concern, your query is handled with complete confidentiality by a trained team member — not an automated system.
Our support team can assist you with:
For players who need support beyond what tk1990 can provide directly, we recommend seeking help from a qualified mental health professional or addiction counsellor. In Bangladesh, the National Mental Health Helpline and registered psychiatry departments at public hospitals in Dhaka, Chittagong, and Sylhet can provide assessment and treatment for gambling-related issues. Speaking to a doctor, counsellor, or trusted family member is always a positive step.
If you believe a family member or close friend is experiencing problem gambling, the most supportive thing you can do is approach the conversation with empathy rather than criticism. Express your concern calmly, listen without judgment, and encourage them to reach out for help — whether to tk1990's support team or to a professional counsellor. Avoid covering financial losses on their behalf, as this can inadvertently enable continued harmful gambling behaviour.
The majority of tk1990 players in Bangladesh gamble responsibly and enjoy the platform purely as entertainment. The following practical tips are designed to help you keep it that way — so that cricket betting during BPL season, an evening of slots, or a live casino session stays a positive experience.
Decide exactly how much you are willing to spend before you open the tk1990 platform. Treat this as an entertainment cost — money you are comfortable parting with entirely. Use the deposit limit tool to enforce this budget automatically.
Set an alarm on your phone before you start a gaming session. When the alarm sounds, finish the current game and log out — regardless of whether you are winning or losing. Time awareness is one of the most powerful tools in responsible gaming.
A losing streak is a normal part of gambling. Attempting to recover losses by placing larger bets or making additional deposits is one of the most common pathways into problem gambling. Accept losses as the cost of entertainment and stop for the day.
Avoid gambling when you are tired, stressed, emotionally upset, or under the influence of substances. Impaired judgment leads to impulsive decisions. If you are not in a clear headset, activate a 24-hour time-out and return when you feel composed.
Never use money allocated for household expenses, rent, utility payments, or food to fund your gambling. Set up a separate bKash or Nagad wallet specifically for leisure spending, and transfer only your pre-agreed entertainment budget into it before playing.
Gambling should be one of many leisure activities in your life — not the primary one. Make sure you maintain time for family, friends, exercise, hobbies, and rest. If gambling is crowding out other activities, it may be time to reassess your habits.
If you are reading this section because you are concerned about your own gambling or that of someone close to you, please act now rather than waiting. The earlier a gambling problem is identified and addressed, the easier it is to manage and resolve. tk1990's support team is ready to help you immediately.
Tell the support agent you want to discuss responsible gaming tools. They will walk you through your options — deposit limits, time-out, or self-exclusion — and activate your chosen tool immediately. No judgment, complete confidentiality.
Write to us at any time. Use the subject line "Responsible Gaming Request" and describe what you need. We will respond within 24 hours. If you need an urgent account suspension, state that clearly and we will prioritise your request.
Talking to a family member, close friend, or community leader in Dhaka, Chittagong, or wherever you are based can be enormously helpful. You do not need to face this alone. Sharing the burden is often the most important first step.
A qualified mental health professional or addiction counsellor can provide structured support and coping strategies tailored to your situation. Public health facilities in Dhaka, Chittagong, Sylhet, and other major cities offer mental health services. Ask your GP for a referral.
If you need your account suspended immediately, contact us via any of these channels. We will act within minutes.
Continue Exploring
tk1990 is Bangladesh's trusted online casino and sports betting platform. Set your limits, play within your budget, and enjoy cricket betting, slots, live casino, and fishing games — all with the confidence that our responsible gaming tools have your back. Players must be 18 years or older.